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HomeMeet & Assistance Arrival Service at Baggage Reclaim

Arrival Service at Baggage Reclaim

ASAB

£150.00

An extra pair of hands at the baggage belts, our rep is there to greet you on arrival with trolleys at the ready!

If you require this service within 48 hours then please email bookings@ctc-vip.com or call 0844 800 2048 and include all the details below 

2 days
First
Business
Premium Economy
Economy
  • Description
  • Reviews (0)
  • COVID-19 Notice
Description

Our rep will be waiting at the designated reclaim belt with name displayed on their iPad, they will assist with as many bags as they can handle on their own or arrange for a porter/luggage assistance (extra charges apply) if the number of bags exceeds what the rep can handle. Our rep will escort the passengers out to their driver or onto their onward transportation or hotel arrangements.

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COVID-19 Notice
What we and our partners are doing to help.

Let us make your Airport experience even safer and reassuring for you during this time.

Our customers’ safety is our priority, whilst we are working to each airport’s regulations, we have taken extra precautions with all services we provide to minimise any risk and maximise our customers and our staff’s safety.

We wish everybody the best of health, stay safe! 

Greeters

Our greeters will wear a protective mask at all times in and around the airports, and regularly sanitise their hands before, during and after every meet. They will not shake hands with anybody and where possible keep a distance greater than 1m. Our greeters will still assist with bags at their discretion and where luggage assistance is specifically booked.

Drivers

Our drivers are being advised to wear masks and gloves at all times. All Vehicles are cleaned regularly, internally and externally. Social distancing will be practised where possible.

Lounges

Some lounge partners remain closed throughout the lockdown period but once the current lockdown measures ease will re-open with the following in place:
  • Contactless reception – you will still be greeted with a warm welcome from the team but at a distance
  • Seating etc. has been adapted to still ensure guests can relax in comfort and style, socially distant from other groups.
  • All buffets have been withdrawn, in favour of table service
  • A new, high quality simplified hot and cold food menu will be introduced, which reduces interaction and minimises contact between the team and with guests.
  • Hand sanitiser will be available throughout the lounge for your peace of mind.
Category: Meet & Assistance

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CTC House, 151 Albert Road, Horley, Surrey, RH6 7HS
0844 800 2048
enquiries@ctc-vip.com
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Arrival Service at Baggage Reclaim

£150.00 Add to booking