Our rep will be waiting at the designated reclaim belt with name displayed on their iPad, they will assist with as many bags as they can handle on their own or arrange for a porter/luggage assistance (extra charges apply) if the number of bags exceeds what the rep can handle. Our rep will escort the passengers out to their driver or onto their onward transportation or hotel arrangements.
Arrival Service at Baggage ReclaimASAB
An extra pair of hands at the baggage belts, our rep is there to greet you on arrival with trolleys at the ready!
If you require this service within 48 hours then please email firstname.lastname@example.org or call 0844 800 2048 and include all the details below
Let us make your Airport experience even safer and reassuring for you during this time.
Our customers’ safety is our priority, whilst we are working to each airport’s regulations, we have taken extra precautions with all services we provide to minimise any risk and maximise our customers and our staff’s safety.
We wish everybody the best of health, stay safe!
- Contactless reception – you will still be greeted with a warm welcome from the team but at a distance
- Seating etc. has been adapted to still ensure guests can relax in comfort and style, socially distant from other groups.
- All buffets have been withdrawn, in favour of table service
- A new, high quality simplified hot and cold food menu will be introduced, which reduces interaction and minimises contact between the team and with guests.
- Hand sanitiser will be available throughout the lounge for your peace of mind.