Landside Arrival Service
ASL1
Are you Travelling in a large group, or have you organised onward travel for a party of strangers, we can be your welcome party! Perfect for cruise companies, school groups or one-off event organisers, our reps will be waiting in arrivals to greet and escort all passengers to their awaiting coach, fleet of cars or other onward travel arrangements.
If you require this service within 48 hours then please email bookings@ctc-vip.com or call 0844 800 2048 and include all the details below
Arrival Service at Baggage Reclaim
ASAB
An extra pair of hands at the baggage belts, our rep is there to greet you on arrival with trolleys at the ready!
If you require this service within 48 hours then please email bookings@ctc-vip.com or call 0844 800 2048 and include all the details below
Landside Departure Service
DSL1
The ideal airport welcome. From car to security, our team will help you through all the processes in-between. Whether its some help with bags, ensuring mobility assistance to check-in, or a friendly and experienced aide to help navigate and take the stress out of the airport experience, we are here to help!
If you require this service within 48 hours then please email bookings@ctc-vip.com or call 0844 800 2048 and include all the details below
Heathrow Airport Terminal 4
SkyTeam Lounge
A lounge to suit everybody, set across two tiers offering spa treatments, showers and day beds allowing you to freshen up and rejuvenate, as well as console stations and guest computers to occupy the children or get on with some work. With an extensive drinks menu and a range of hot and cold food service throughout your stay you can be fully fuelled in preparation for your journey ahead.
Gatwick Airport
My Lounge
A livelier, modern set of lounges, perfect for younger families. A loft-inspired design with self-serving drinks station and grazing menu; includes a games room and tv den to occupy the children while the parents can relax with a pre-flight glass of wine or beer.
Plus unlimited WiFi, glossy magazines, quality newspapers, and charging points as standard.
East Midlands Airport
Escape Lounge
This lounge allows you to escape to serenity; the perfect sanctuaries to catch up on some work or unwind with some freshly prepared food and a complimentary drink or two.
Plus unlimited WiFi, glossy magazines, quality newspapers, TVs and charging points.
Stansted Airport
Escape Lounge
This lounge allows you to escape to serenity; the perfect sanctuaries to catch up on some work or unwind with some freshly prepared food and a complimentary drink or two.
Plus unlimited WiFi, glossy magazines, quality newspapers, TVs and charging points.
Manchester Airport T3
Escape Lounge
Terminal 3 - These lounges allow you to escape to serenity; the perfect sanctuaries to catch up on some work or unwind with some freshly prepared food and a complimentary drink or two.
Plus unlimited WiFi, glossy magazines, quality newspapers, TVs and charging points.
Manchester Airport T2
Escape Lounge
Terminal 2 - These lounges allow you to escape to serenity; the perfect sanctuaries to catch up on some work or unwind with some freshly prepared food and a complimentary drink or two.
Plus unlimited WiFi, glossy magazines, quality newspapers, TVs and charging points.
PLEASE NOTE
There are two Escape Lounges in Terminal 2. Which lounge you are allocated will be dependent upon capacity on the day.
Manchester Airport T1
Escape Lounge
Terminal 1 - These lounges allow you to escape to serenity; the perfect sanctuaries to catch up on some work or unwind with some freshly prepared food and a complimentary drink or two.
Plus unlimited WiFi, glossy magazines, quality newspapers, TVs and charging points.
Luton Airport
Club Rooms Lounge
Boasting beautiful décor, airport views, an a-la-carte menu and extensive cocktail and wine list served by a dedicated host, this lounge really sets the standard for luxury and relaxation as you wait to board your flight at Luton.
Plus unlimited WiFi, glossy magazines, quality newspapers, and charging points as standard. Under 5's not permitted.
Birmingham Airport
Club Rooms Lounge
The ultimate departure experience available at Birmingham Airport. An a-la-carte menu, as well as an extensive cocktail and wine list, served to you by your dedicated host. This luxurious lounge includes express lane security and is located closest to the majority of departure gates too, minimising the walk to catch your flight. Plus runway views, unlimited WiFi, glossy magazines, quality newspapers, and charging points as standard. Over 12s only.
